FAQs

Miggy Mac is online jewellery store that is owned & operated by Miola Group Ltd. This online store offers uniquely styled jewellery and fashion to discerning customers throughout the world.For more detailed information, please visit our About us page.

Yes we have daily shipments to countries located throughout the world. If you are unsure if we ship to your location, please use the contact form or email sales@miggymac.co.uk

In the unlikely event that your chosen item as a manufacturing defect, a full refund will be issued. We ask all customers to inspect their items on delivery. Any damages MUST be reported within 12hrs hours of the item arriving. We can not accept any items that have been personally engraved or any items such as earrings or body-piercings. For our full refund and terms policies, please visit the relevant pages that can be found at the bottom of our web page.

If you are interested in stocking any of our products, please use the contact us page or email sales@miggymac.co.uk and a member of our team will handle your inquiry.

Yes. In most cases your chosen item will be accompanied with a certification stated the Diamond grade.

In most cases customers can clean their jewellery in the comfort of their own home. Simply fill a bowl with warm water and allow the item to soak for a few minutes. Then using an old soft-bristle toothbrush gently brush the item. DO NOT clean any item of jewellery in a sink without using the plug. Some gemstones such as opals require special cleaning & shouldn't be attempted at home. If you are unsure of anything DO NOT attempt to clean the item. Either contact us or your local jeweller for advice.

Yes our website is secure. All our pages are encrypted for your safety, and we DO NOT keep any credit card information on file.

From time to time on high value items, the order might be put on "hold" whilst we carry out anti-fraud procedures. If this is the case a member of our team will contact you to inform you of this.

Depending on what you have ordered, most items will arrive within 10 days or sooner. If the item has production time, this will be stated on the items product page. If you are unsure and need the item within a certain time-frame, then please contact us.

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